Privacy Policy

Information we collect

1. Information you give us

   When you fill in our contact or enquiry forms, call us, message us on WhatsApp or email us, we may collect:

   • your name;
   • your phone number and email address;
   • your business name and details;
   • the service you are interested in, and your message.

2. Information collected automatically

   When you visit the website, our servers and analytics tools may record:

   • your IP address;
   • your browser type, device and operating system;
   • the date and time of your visit;
   • the pages you view and how you arrived at the website.

3. Payment information

   When you pay for our services, we receive only the details needed to confirm your payment, such as the amount, date and transaction reference. We do not store your card or bank details; your bank or payment provider processes them.

4. Information for client projects

   While working on your project, we may need access to your website, advertising or social media accounts. We use this access only to deliver the agreed work.

5. You do not have to give us personal information. Without it, however, we may not be able to reply to your enquiry or provide some services.

How we use your information

We use your information to:

1. reply to your enquiries and send you quotations;

2. deliver and manage the services you have asked for;

3. send invoices and important updates about your project;

4. improve our website and services;

5. send you marketing messages, only if you have agreed to receive them;

6. meet our legal, accounting and tax obligations.

We process your information on the basis of the consent you give us, or where it is needed to provide a service you asked for or to comply with the law.

Cookies and similar technologies

1. Cookies are small text files stored on your device when you visit a website.

2. We use cookies to:

   • keep the website working properly;
   • remember your preferences;
   • understand how visitors use the website, so we can improve it.

3. Our advertising and analytics partners may also set cookies, for example to measure how well ads perform.

4. You can block or delete cookies in your browser settings. Some parts of the website may not work properly without them.

Sharing your information

We share it only:

1. with trusted service providers who help us run our business, such as web hosting, email and payment providers, and only as much as they need to do their job;

2. with advertising or social media platforms, when needed to run campaigns you have asked us to manage;

3. when required by law, a court order or a government authority, or to protect our rights, property or safety.

Third-party services and links

1. Our website uses or links to services run by other companies, such as Google Fonts, Google Maps, WhatsApp and social media platforms.

2. When you use them, those companies may collect information under their own privacy policies. We do not control them, so please read their policies too.

How we protect your information

1. We use reasonable administrative, technical and physical safeguards to protect your personal information from loss, misuse and unauthorised access.

2. Access to your information is limited to people who need it to do their work.

3. No method of storing or sending data over the internet is completely secure, so we cannot guarantee absolute security. If a data breach affects you, we will inform you and the relevant authorities as required by law.

How long we keep your information

1. We keep your information only as long as needed for the purposes in this policy: during our working relationship, and afterwards as long as required for accounting, tax or legal reasons.

2. After that, we delete it or make it anonymous.

Your rights

1. You have the right to:

   • know what personal information we hold about you and how we use it;
   • correct information that is wrong or incomplete;
   • ask us to delete your information, where we are not required to keep it;
   • withdraw your consent at any time, including for marketing messages;
   • raise a complaint (grievance) about how we handle your information.

2. To use any of these rights, email us at [email protected]. We may need to confirm your identity before acting on your request.

3. Withdrawing consent does not affect anything we did with your information before you withdrew it.

4. We will respond in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023. If you are not satisfied with our response, you may approach the Data Protection Board of India.

Children’s privacy

1. Our website and services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18.

2. If you believe a child has given us their information, please contact us and we will delete it.

Changes to this policy

1. We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it last changed. Changes take effect as soon as they are posted.

2. Please check this page from time to time. If you keep using the website after an update, you accept the revised policy.

Contact us

If you have any questions about this Privacy Policy, or want to use any of your rights, please contact PK Solutions:

• Email: [email protected]

We aim to reply to all privacy requests within two working days.

Please also read our Terms & Conditions.

Contact us

If you have any questions about this page, please get in touch with us: